Payment Policy
Diamond Card House aims to provide a simple and secure payment experience. This Payment Policy explains how payments are handled when placing an order through our website.
1. Accepted Payment Methods
Available payment methods are displayed during checkout and may vary depending on your location, order, and the payment providers available at the time of purchase.
Before completing your order, you will be able to review the available payment options and the total amount payable.
2. Payment Authorization
When you place an order, the selected payment provider may authorize and process the total amount due.
The total may include:
- Product price
- Applicable taxes
- Shipping charges
- Any other applicable fees displayed at checkout
By completing a purchase, you confirm that the payment information you provide is accurate and that you are authorized to use the selected payment method.
3. Payment Security
Payments may be processed through third-party payment providers that use their own security systems and procedures.
Diamond Card House generally does not store complete payment card information on its own systems.
Third-party payment providers may have their own terms, privacy policies, and security practices.
4. Billing Information
Customers are responsible for providing accurate billing and payment information.
Incorrect, incomplete, or unverifiable information may result in:
- Payment delays
- Payment rejection
- Order delays
- Order cancellation
If additional information is required to verify a payment or order, we may contact you before processing the order.
5. Failed or Declined Payments
If a payment is declined, rejected, or cannot be authorized, the order may not be completed.
You may be asked to:
- Try the payment method again
- Use another available payment method
- Contact your bank or payment provider
Diamond Card House is not responsible for payment failures caused by a bank, card issuer, payment provider, or other third party.
6. Refunds
When a refund is approved under our Return & Refund Policy, it will generally be issued to the original payment method.
The time required for the refund to appear in your account depends on your bank, card issuer, or payment provider.
For more information, please review our Return & Refund Policy.
7. Pricing and Payment Errors
We make reasonable efforts to ensure that product prices and payment information displayed on our website are accurate.
If an obvious pricing or payment-related error affects an order, we may contact you to correct the issue.
Where permitted by applicable law, Diamond Card House may cancel an affected order and provide an applicable refund.
8. Fraud Prevention
Diamond Card House may review orders and transactions for potential fraud, unauthorized activity, or other suspicious activity.
We may refuse, cancel, or limit an order where we reasonably suspect fraudulent or unauthorized activity, subject to applicable law.
9. Taxes and Additional Charges
Applicable taxes, shipping charges, and other fees will be displayed during checkout where applicable.
The final amount payable will be shown before you complete your purchase.
10. Third-Party Payment Providers
Payment transactions may be processed by third-party payment providers.
Your use of a third-party payment service may be subject to that provider's own terms, privacy policy, and security procedures.
Diamond Card House is not responsible for the independent policies or practices of third-party payment providers.
11. Contact Us
If you have questions regarding a payment or order, please contact:
Diamond Card House
850 Northlake Dr
Coppell, TX 75019
United States
Phone: +1 817-799-7522
12. Changes to This Payment Policy
Diamond Card House may update this Payment Policy from time to time.
Any changes will be posted on this page with an updated revision date.