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Welcome to Diamond Card House. These Terms of Service govern your access to and use of our website and your purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.
1. General Conditions
Diamond Card House operates an online store offering products for purchase through our website.
We reserve the right, where permitted by applicable law, to:
- Refuse service to anyone for legitimate reasons
- Cancel or limit orders
- Restrict or terminate access to the website
- Modify, suspend, or discontinue any part of the website or services
2. Use of the Website
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorized access to our systems
- Interfere with the operation or security of the website
- Provide false or misleading information
- Use automated methods to disrupt or misuse the website
- Violate applicable laws or regulations
- Copy, misuse, or reproduce website content without authorization
3. Products and Availability
We make reasonable efforts to ensure that product descriptions, images, specifications, and other information are accurate.
However:
- Product images may vary slightly from the actual product.
- Colors and appearance may differ depending on your device or screen.
- Product information may contain errors or omissions.
- Product availability may change without notice.
- We may limit quantities or discontinue products when necessary.
We do not guarantee that all website information will always be complete, accurate, current, or error-free.
4. Pricing
Product prices are displayed on our website and may change at any time.
Where permitted by law, Diamond Card House reserves the right to correct obvious pricing or listing errors.
If an order is affected by a significant pricing or product information error, we may contact you regarding the issue and may cancel the affected order and provide an applicable refund.
Taxes and shipping charges, where applicable, may be displayed during checkout.
5. Orders and Order Acceptance
Submitting an order does not necessarily mean that Diamond Card House has accepted the order.
We reserve the right to refuse, limit, or cancel an order for reasons including:
- Product availability
- Pricing or listing errors
- Suspected fraud or unauthorized activity
- Payment authorization failure
- Incorrect or incomplete information
- Other legitimate business or legal reasons
If an order is cancelled after payment has been received, an applicable refund will be issued.
6. Payment
When placing an order, you agree to provide accurate billing and payment information.
Payment may be processed through third-party payment providers. By completing a purchase, you authorize the applicable payment provider to process the amount due, including applicable taxes, shipping charges, and other charges displayed at checkout.
7. Shipping and Delivery
Orders are generally processed within 0–1 business days after successful order and payment confirmation.
Estimated shipping time is 3–7 business days after processing.
The estimated total delivery time is therefore approximately 3–8 business days.
These are estimates and are not guaranteed delivery dates. Delays may occur because of carriers, weather, holidays, incorrect addresses, or circumstances outside our reasonable control.
Customers are responsible for providing an accurate and complete delivery address.
8. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Generally, eligible items may be returned within 30 days of delivery, subject to the conditions described in that policy.
Please review the Return & Refund Policy before sending any product back.
9. Order Cancellations
If you wish to cancel an order, please contact Diamond Card House as soon as possible.
We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped.
Once an order has been shipped, cancellation may no longer be possible and the Return & Refund Policy may apply.
10. Intellectual Property
Unless otherwise stated, the content of our website, including:
- Logos and trademarks
- Product images
- Graphics
- Text
- Product descriptions
- Website design
- Videos
- Icons
- Branding
- Other original materials
is owned by or used by Diamond Card House with appropriate rights.
You may not reproduce, distribute, modify, copy, publish, or commercially use our content without prior authorization, except where permitted by applicable law.
11. User Content and Reviews
If the website allows you to submit reviews, comments, photographs, or other content, you are responsible for the content you submit.
You agree not to submit content that is:
- Illegal or fraudulent
- False or intentionally misleading
- Infringing on another person's rights
- Defamatory
- Abusive or threatening
- Inappropriate or harmful
- In violation of applicable laws
Diamond Card House may remove or refuse content that violates these terms or applicable law.
12. Promotions and Discount Codes
Promotional offers and discount codes may be subject to additional terms.
Unless otherwise stated:
- Promotions may have expiration dates.
- Offers may not be combined.
- Discounts may have quantity or order limitations.
- Promotions may not have cash value.
- We may modify or end promotions where permitted by law.
- We may refuse promotional benefits in cases of suspected misuse or fraud.
13. Disclaimer
To the maximum extent permitted by applicable law, the website and its content are provided on an "as available" and "as is" basis.
We do not guarantee that:
- The website will always be available
- The website will be uninterrupted
- The website will be completely secure
- The website will always be error-free
- All information will always be complete, accurate, or current
Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded under applicable law.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Diamond Card House will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.
Nothing in these Terms limits liability where such limitation is prohibited by law.
15. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Diamond Card House from claims, losses, liabilities, damages, and expenses arising from your unlawful use of the website or violation of these Terms.
16. Third-Party Services and Links
Our website may use or provide access to third-party services, websites, payment providers, shipping services, or other external resources.
Diamond Card House is not responsible for the content, availability, privacy practices, or policies of third-party services.
Your use of third-party services may be subject to their own terms and policies.
17. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
18. Governing Law
These Terms are governed by the applicable laws of the State of Texas and the United States, without limiting any mandatory consumer protections that may apply to you under applicable law.
19. Changes to These Terms
Diamond Card House may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
20. Contact Us
If you have questions about these Terms of Service, you can contact us at:
Diamond Card House
850 Northlake Dr
Coppell, TX 75019
United States
Phone: +1 817-799-7522